Privacy

Overview

This Privacy Policy applies to all who (i) visit and use our website(s), www.Tahiro.com, and online services; and (ii) purchase, use or access any products or services, the mobile apps, software, electronic platform and all other relevant services and products provided and offered by us through whatever means, as well as our affiliates and our partners (collectively the “Site” or “Services”).

 

This Privacy Policy explains how Tahiro, Inc. (“Tahiro”, “we”, “our”, or “us”) collects, uses, processes, and discloses your information.

This Privacy Policy is incorporated into our Terms of Services, which also apply when you use our Site.  By visiting, accessing, or using the Site or accessing, purchasing, or using the Services, you agree to the terms in this Privacy Policy and consent to the collection, use, process, disclosure of your personal information and non-identifying information as described in this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please cease visiting the Site, do not provide us with your personal information, or otherwise interact with us or the Site.

 


PERSONAL INFORMATION WE COLLECT

When you visit the Site or send SMS Messages, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms directed you to the Site, and information about how you interact with the Site. We also collect your phone number and carrier information when you send SMS Messages. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies

Cookies and Tracking: You can disable cookies at any time by adjusting your browser settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.

To disable “flash cookies,” you can adjust the setting of your Flash player to block Flash cookies using the tools contained in your website storage settings panel.  More information can be found on Adobe’s website.  

Please be aware, however, that if you turn off cookies, you will not be able to take full advantage of all of our Site features. For example, we will not be able to recognize you as a registered user to allow you access to your account information.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

“SMS messages” are text or media messages sent or received to facilitate communication between a customer and the company.

Additionally, when you make a purchase or attempt to make a purchase through the Site or SMS Messages, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number, and ordering preferences. We refer to this information as “Order Information.”

We also utilize third-party data providers to provide known marketing and social information using your email and/or phone number. This information helps us improve our products and customer experiences.

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


General Use: We use the Personal Information and Non-Identifying Information we collect for various purposes, including to:

  • Process online purchase orders and keep you informed about the status of your order;
  • Provide customer service (for example, answering your questions or responding to a request);
  • Verify your identity;
  • Establish an online Tahiro account for you;
  • Operate, perform, analyze, maintain, and improve the Site, our services, our products and customer experience;
  • Develop new products and/or services;
  • Conduct marketing campaigns and targeted online advertising;
  • Communicate and provide additional information that may be of interest to you about Tahiro and our third party partners (including updates and reminders to new research, future products, and special opportunities), administrative messages, and requested information;
  • Identify your preferences so we can notify you of new or additional products, services, and promotions that might be of interest to you;
  • Validate your ability to access and/or use certain products or services that may only be intended for individuals meeting certain eligibility requirements or criteria;
  • Establish your eligibility for special offers or discounts;
  • Determine your qualification for external services from partners;
  • Perform analytics and conduct customer research;
  • Allow you to interact with certain third party content providers (for example, to enable you to link to, or view content from, third party sites within our Site, or view our content on a third party site);
  • Administer online surveys or special offers from us or through our third party business partners;
  • Conduct surveys or polls, and obtain testimonials;
  • Enhance other information we have about you to help us better understand you and determine your interests;
  • Ensure network and information security;
  • Manage our everyday business needs, such as administration of the Site, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Services, or to comply with all applicable laws and regulations.

We also may use information collected as described in this Privacy Policy with your consent or as otherwise required or permitted by law.

SHARING YOUR PERSONAL INFORMATION

We do not sell your information.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use multiple third-party customer support tools to power our customer support systems. We also use various analytics tools to help us understand how our customers use the Site and communicate with us. We also use third-party secure credit card tokenization to store your payment information safely and securely for subscriptions and re-ordering. We also transmit necessary Order Information to our distribution centers and shipping carriers.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.